Last updated on: 19.01.2024

 

Transparent handling of personal data is very important to us. This data protection statement provides information on what personal data we collect, for what purpose and to whom we pass it on. We regularly review and update this privacy policy to ensure the highest level of transparency.

 

1. What services we use

• Google Analytics
• Google Tag Manager
• Matomo Analytics
• Matomo Tag Manager
• Google My Business
• Drupal
• Google Maps
• YouTube

 

2. Contact Information

If you have any questions or concerns about our protection of your data, you can always reach us by email at import@clg.ch. Responsible for data processing done through this website is:

 

CLG AG
Frachtstrasse
8058 Zürich-Flughafen
Schweiz

Data protection officer:
Philipp Kuhn
philipp.kuhn@clg.ch
+41 43 816 79 30

 

3. General principles

3.1 What data we collect from you and from whom we receive this data

First and foremost, we process personal data that you provide to us or that we collect when operating our website. We may also receive personal data about you from third parties. These may be the following categories:

• Personal master data (name, address, dates of birth, etc.);
• Contact information (cell phone number, email address, etc.);
• Financial data (e.g. account details);
• Online identifiers (e.g. cookie identifier, IP addresses);
• Location and traffic data;
• Sound and image recording;
• particularly sensitive data (e.g. biometric data or information about your health).

 

3.2 Under what conditions do we process your data?

We process your data in good faith and for the purposes set out in this privacy policy. In doing so, we ensure transparent and proportionate processing.

If, in exceptional cases, we are unable to comply with these principles, the data processing may still be lawful because there is a justification. A justification reason may be in particular:

• Your consent;
• the execution of a contract or pre-contractual measures;
• our legitimate interests, unless your interests are overridden.

 

3.3 How can you withdraw your consent?

If you have given us consent to process your personal data for specific purposes, we will process your data within the scope of this consent unless we have another justification.

You can revoke your consent at any time by sending an e-mail to the address given in the imprint. Data processing that has already taken place is not affected by this.

 

3.4 In which cases can we share your data with third parties?

 

a. Principle

We may need to rely on the services of third parties or affiliates and engage them to process your data (known as processors). Categories of recipients are namely:

• Accounting, fiduciary and auditing firm;
• Consulting firms (legal, tax, etc.);
• IT service provider (web hosting, support, cloud services, website design, etc.);
• Payment service provider;
• Provider of tracking, conversion and advertising services.

 

We ensure that these third parties and our affiliates comply with the requirements of data protection and treat your personal data confidentially.

We may also be required to disclose your personal information to government authorities.

 

b. Visiting our social media channels

We may have embedded links to our social media channels on our website. This is apparent to you in each case (typically via corresponding icons). If you click on the icons, you will be redirected to our social media channels.

In this case, the social media providers learn that you are accessing their platform from our website. The social media providers can use the data collected in this way for their own purposes. We would like to point out that we have no knowledge of the content of the transmitted data or its use by the operators.

 

c. Transfer abroad

Under certain circumstances, your personal data may be transferred to companies abroad in the course of order processing. These companies are obligated to data protection to the same extent as we are. The transfer may take place worldwide.

If the level of data protection does not correspond to that in Switzerland, we carry out a prior risk assessment and ensure contractually that the same level of protection is guaranteed as in Switzerland (for example, by means of the new standard contractual clauses of the EU Commission or other legally prescribed measures). If our risk assessment is negative, we take additional technical measures to protect your data. You can access the EU Commission's standard contractual clauses at the following link. https://commission.europa.eu/publications/standard-contractual-clauses-c...

 

3.5 How long do we keep your data?

We store personal data only for as long as is necessary to fulfill the individual purposes for which the data was collected.

Data that we store when you visit our website is kept for twelve months. An exception is made for analysis and tracking data, which may be kept longer.

We store contract data for longer, as we are obliged to do so by legal regulations. In particular, we must retain business communications, concluded contracts and accounting records for up to 10 years. As far as we no longer need such data from you to perform the services, the data will be blocked and we will only use it for accounting and tax purposes.

 

3.6 How do we protect your data?

We will keep your information secure and take all reasonable steps to protect your information from loss, access, misuse or alteration.

Our contractual partners and employees who have access to your data are obliged to comply with data protection regulations. In some cases, it will be necessary for us to pass on your requests to companies affiliated with us. In these cases, too, your data will be treated confidentially.

Within our website, we use the SSL (Secure Socket Layer) procedure in conjunction with the highest encryption level supported by your browser.

 

3.7 What rights do you have?

 

a. Right to information

You can request information about the data we have stored about you at any time. We ask you to send your request for information together with proof of identity to import@clg.ch.

You also have the right to receive your data in a common file format if we process your data automatically and if:

• you have given your consent for the processing of this data; or
• you have disclosed data in connection with the conclusion or performance of a contract.

We may restrict or refuse to provide information or data if this conflicts with our legal obligations, our own legitimate interests, public interests or the interests of a third party.

The processing of your request is subject to the statutory processing period of 30 days. However, we may extend this period due to a high volume of requests, for legal or technical reasons, or because we need more detailed information from you. You will be informed of the extension of the deadline in good time, at least in text form.

 

3.8 Changes to the privacy policy

We may change this privacy policy at any time. The changes will be published on , you will not be informed separately.

 

4. Individual data processing operations

 

4.1 Providing the website and creating log files

 

What information do we receive and how do we use it?

By visiting , certain data is automatically stored on our servers or on servers of services and products that we obtain and / or have installed, for purposes of system administration, for statistical or backup purposes or for tracking purposes. These are:

• the name of your Internet service provider;
• Your IP address (in some circumstances);
• the version of your browser software;
• the operating system of the computer with which the URL is accessed;
• the date and time of access;
• the web page from which you are visiting URL;
• the search words you used to find the URL.

 

Why may we process this data?

This data cannot be assigned to a specific person and there is no merging of this data with other data sources. The log files are stored in order to guarantee the functionality of the website and to ensure the security of our information technology systems. This is our legitimate interest.

 

How can you prevent data collection?

The data is only stored for as long as is necessary to achieve the purpose for which it was collected. Accordingly, the data is deleted after the end of each session. The storage of the log files is mandatory for the operation of the website, you therefore have no possibility to object.

 

4.2 Google Analytics

We use Google Analytics on our website, a web analytics service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site.

The information generated by the cookie about your use of this website will be transmitted to and stored by Google on servers in the United States. In the event that IP anonymization is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there.

On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.

The IP address transmitted by your browser as part of Google Analytics is not merged with other data from Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout.

 

4.3 Google Tag Manager

For the management of website tags via an interface, we use the Google Tag Manager, a service of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). The Google Tag Manager itself (which implements the tags) is a cookie-less domain and does not process any personal data. The service provides for the triggering of other tags, which in turn may collect data. Google Tag Manager does not access this data. If a deactivation has been made at the domain or cookie level, it remains in place for all tracking tags implemented with Google Tag Manager.

By using the Google Tag Manager, scripts (so-called tags) can be activated automatically on our website and data can be transmitted from your browser to Google. This data may include information about your IP address, the browser you use, the subpages of our website visited and other interactions during your website visit.

 

4.4 Matomo Analytics

We use the service "Matomo Analytics" on our website, which is provided by InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand. Matomo is an open source software that enables detailed web analytics and places great emphasis on protecting the privacy of users.

Matomo Analytics allows us to analyze the behavior of our visitors in order to continuously improve the user experience and the content of our website. This includes information about which website a visitor comes from, which areas of our site they visit and how often and how long they view these areas.

Matomo Analytics uses cookies to enable the analysis of user behavior. These cookies collect information in anonymized form, including the number of website visitors, from where the visitors came to the website and which pages they visited. Since Matomo places a high priority on data protection, IP addresses are anonymized before being stored.

One of the main reasons for using Matomo Analytics is data privacy. Unlike other analytics tools, the data is not shared with third parties.

 

4.5 Matomo Tag Manager

On our website we use the "Matomo Tag Manager", a product of InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand. Matomo Tag Manager is an open source solution that allows us to efficiently manage various codes and tracking pixels on our website, with a focus on user privacy.

By using Matomo Tag Manager, we can integrate and manage various analytics and marketing tools on our website without having to directly intervene in the website code. This allows us to better understand user behavior, optimize our marketing efforts and improve the overall user experience on our website.

Matomo Tag Manager uses technologies such as cookies to ensure the correct functioning of the integrated tools. These cookies collect information in anonymized form. IP addresses are anonymized by Matomo by default before storage to ensure user privacy.

Matomo Tag Manager attaches great importance to data protection. The data collected by the integrated tools is not shared with third parties.

 

4.6 Google My Business

On our website, we use functions of Google My Business, a service of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). Google My Business allows businesses to manage their presence on Google, including Google Search and Google Maps, and to interact with customers.

By visiting our website or by interacting with our Google My Business entry, such as leaving reviews or asking questions, data, in particular your IP address and the content of your interactions, are transmitted to Google and stored on Google servers. These servers may be located in the USA or other countries.

Google uses this information to provide Google My Business services, to facilitate user interactions with businesses, and to provide us with reports and analytics about the interactions and performance of our business listing.

 

4.7 Drupal

Drupal is an open source content management system (CMS) developed and maintained by a worldwide community of developers. It enables the creation and management of web content.

On our website, we use Drupal to create, edit, and publish content. This includes text, images, videos, and other media that you see on our website. Drupal also allows us to customize the design and structure of our website and provide interactive features.

Drupal uses cookies to improve the user experience and to enable certain features, such as user logins or language preferences. In addition, Drupal may store access logs that contain information such as IP addresses, browser types, pages visited, and timestamps. This data is used only to analyze and improve website performance.

Since Drupal is an open source system, there is no central company that stores or processes the data. The data collected through our website is stored on our own servers or with hosting providers selected by us.

 

4.8 Google Maps

On our website, we use Google Maps, a map service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). Google Maps enables us to integrate interactive maps directly into the website and allows you to conveniently use the map function, for example, to search for a location or to plan your journey.

By visiting the website, Google receives the information that you have called up the corresponding sub-page of our website. In addition, further data, in particular your IP address, is transmitted to Google and stored on Google servers. These servers may be located in the USA or other countries. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists.

Google stores your data as usage profiles and uses them for purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising.

You have the right to object to the creation of these user profiles, and to exercise this you must contact Google.

 

4.9 YouTube

Videos from YouTube, a platform of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"), are embedded on our website. When viewing the videos or clicking on the play button, data, including your IP address and information about the browser you are using, is transmitted to Google servers and stored there. This data is used to provide the video, monitor performance and improve the user experience.

If you are logged into your YouTube account, you allow YouTube to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

 

BrainBox Generators

BrainBox Generators is a service of BrainBox Solutions GmbH to recognize all data protection-relevant services on a website and, among other things, to help with the creation of the privacy policy. No personal data is collected or processed in the process.